Our Privacy Policy

Keeping your personal information private

Medical care requires full knowledge of patient health information by all members of a medical team. To ensure quality and continuity of patient care a patient's information has to be shared with or obtained from other health care providers from time to time. We will ask for your consent for the doctors of Pulse Anaesthetics to obtain, use and disclose your health information for the quality and continuity of your health care. This consent may be withdrawn (except when legal obligations must be met).

It is the policy of Pulse Anaesthetics to maintain the security and confidentiality of personal health information at all times. Your health information is only available to authorised members of staff. Our practice collects and safeguards the confidentiality and privacy of health information and complies with the Australian Privacy Principles.

COLLECTION

  • We collect only the information necessary to deliver the service;
  • We collect information lawfully, fairly and non-intrusively; and
  • We obtain a person’s consent to collect health information about them.

USE OF INFORMATION

  • We use this information for the main reason it was collected, that is to provide patients with comprehensive health care services, including diagnosis and treatment of health problems, which may include communicating with practice staff, specialists and other health care providers involved in a patient’s care; and
  • Accreditation and Quality Assurance; and
  • Billing and collection of professional fees; and
  • For work-related or medico-legal reasons; and
  • Teaching and research; or
  • for directly-related secondary purposes, reasonably expected by the patient; or with consent of the patient.

DATA QUALITY

  • We take all reasonable steps to ensure health records are kept up-to-date, accurate and complete.

DATA SECURITY

  • Our electronic information is protected by Firewall, Virus protection and passwords
  • We do not disclose personal information to overseas recipients unless you request us to do so.
  • We take all reasonable steps to protect and secure health information from loss, misuse and unauthorised access.

ACCESS & CORRECTION

  • Patients have a general right of access to their own health records and correct any inaccuracies. Written requests to access personal information should be directed to the doctor concerned.

COMPLAINTS & FURTHER INFORMATION

  • Further information or complaints about breaches of privacy can be made to the Office of the Australian Information Commissioner (OAIC) http://www.oaic.gov.au/privacy. Patients have the right to request a copy of this policy at no charge.

Concerns regarding your privacy can be addressed to the Chief Executive Officer or the Office of the Australian Information Commissioner 1300 363 992.